If the item you received is damaged due to my error, I will gladly offer a **refund** or **exchange**.

Please notify me within **2 days** of receiving your item by contacting me at **904-437-2911** or via email. After the 2-day window, I will be unable to assist with any issues, and the matter will be out of my hands.

At **Arkeya’s Fashion Outlet**, we pride ourselves on providing exceptional service, whether you're shopping locally or from out of town. Here’s how we ensure that your order reaches you quickly and efficiently:

**Local Delivery:**  

For our customers located in **Jacksonville, FL**, we offer a same-day or next-day delivery service, ensuring you get your fashion items as soon as possible. Once your order is placed, we will personally handle and deliver it right to your door, allowing you to enjoy a seamless and convenient shopping experience. Our goal is to make sure you never have to wait long to get your hands on the latest styles and trends. Whether you're buying one of our sexy dresses, color contact lenses, or any other item, you can count on fast, reliable service in the Jacksonville area.

**How It Works:**  

Once your order is confirmed, we'll reach out to arrange the most convenient time for delivery. If your order is placed before a certain time, we will strive to deliver it the same day. Orders placed later in the day will arrive by the next day at the latest. With our local delivery, you never have to worry about waiting for the mail or dealing with shipping hassles—just great fashion delivered to your doorstep, quickly and with care.

**Shipping Method:**  

For our customers outside of Jacksonville, we provide a simple and efficient shipping process. All orders are shipped directly from our personal inventory, ensuring every package is carefully inspected and prepared by the owner herself. We understand that shopping online can sometimes feel impersonal, so we go the extra mile to make sure your order is handled with the same attention to detail as if you were shopping in person.

Please allow up to **5 days** for your package to arrive, depending on your location. While we aim to ship your items as soon as possible, delivery times may vary based on carrier services and other factors. Rest assured, once your order is shipped, we will provide tracking information so you can keep an eye on your package every step of the way. 

At Arkeya’s Fashion Outlet, we are committed to providing fast and reliable service—whether through local delivery or nationwide shipping.